LONDON, Jan. 14 -- The government of the United Kingdom issued the following news:
We'relaunching a new customer feedback surveyin January 2026.Ifyou'verecently received a decisionfrom us,or your case hasrecentlybeen closed,you may be contactedvia emailand asked for your views on your experience.
To design services that are easy to use we need to understand our customers' expectations,needsand experiences.This research helps us to understand how we can deliver an excellent customer experience.
Thesurvey is optionalanddoes notcollect personal information as part of its main questions.You will havetheoption toprovide your email address if you would like to be contacted bytheVOA forfuture research.
If you have any doubt about the authenticity of an emailyoureceive which claims to come from the Valuation Office Agency (VOA), please do not follow any links within the email,discloseany personaldetailsor respond to it. Instead,forwardit tophishing@hmrc.gov.uk.
See the HMRC Privacy Notice for details about how we collect, use, protect and secure your personal information.
If you have any queries or concerns,you can alsocontact the research team at:customerinsight@voa.gov.uk.
Disclaimer: Curated by HT Syndication.
